James, aka "The Ten Million Dollar Man" has led massive organisation-wide change programmes and achieved multiple million dollar savings for his clients (we can't tell you exactly how much because of client confidentiality - but it is multiples of $10m!)

You've seen it so many times before haven't you?  Projects that don't deliver the expected results, projects that fail or never get completed, projects that seem to just take forever.  Time and again you sit back and think to yourself "why are we investing all this time, money and effort?"

"Real results only come from real engagement and true focus on customers and their needs" says James.  "Any programme or initiative without senior leader engagement and without true customer focus is a waste of money.  My clients want real results!".

As Global Master Blackbelt at Motorola, James led the Six Sigma programme for an organisation of 11,000 people maintaining its momentum and keeping sharp focus on its outcomes and results.

"Value doesn't come just from doing things right; value comes from understanding what your customers want and then doing the right things right.  If that's not your focus then you are wasting your time money with Lean, Six Sigma, Kaizen or any other improvement methodology; any incremental gains will be insignificant compared to what you could be achieving."

 James trains, coaches and mentors organisations to build and sustain a culture of continuous improvement.  He doesn't "do" projects - he works with his clients to engage their people, bespoke their change efforts and ensure maximum return on investment.  He is a skilled facilitator with experience of working with multi-national, multi-cultural and remote teams.

If you'd also like to experience this success in your own organisation, the first step is to contact the Kaizen Centre to book an appointment with James.  Call Margaret on +44 (0)1923 262278.

Click here to read more about James' approach to successful change